Contact Us
Have a question about an order, product, or shipping? Our customer support team is happy to help.
Customer Support
- Call Us: +61 48-991-1266
- Address: 1701/15 Lachlan Street, Waterloo New South Wales 2017, Australia.
- Email: support@shinecases.com
Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT+7)
We aim to respond within 24–48 business hours. For order-specific questions please include your order number.
Contact Form
If you prefer email, write to support@shinecases.com and include your order number for faster service.